Dynamics 365 isn’t just a basic CRM system – it provides your business with a single solution that stretches across CRM, ERP and office functionality to encompass all business processes. By integrating with your business this way, Dynamics 365 becomes a platform in which you can manage and run your business to optimum efficiency.
Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close sales faster. You can use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. It also lets you create marketing lists and campaigns, and even follow service cases associated with specific accounts or opportunities.