Yes, customers can use existing GSM as their Business number. Please note that the existing GSM number will be migrated into a virtual number environment and calls or SMS will no longer be received on that number on the SIM card
You will need to Top-Up voice minutes on your wallet from the dashboard using either debit card or pay directly into the bank account. Users are advised to choose one channel to make outbound calls either using the PC App or Mobile.
Calling hunting is available. Through incoming call settings, customers can choose to dial all employees at once or follow a sequence. As soon as someone picks the call, other numbers or apps stop ringing.